Cairns Holiday & Executive Accommodation

** PLEASE ALSO SEE THE SPECIALS SECTION FOR CURRENT OFFERS

RECEPTION HOURS

7.00am to 7.00pm Monday to Saturday
8.00am to noon Sunday as necessary to cater to needs

CHECK-IN

Normally 2 pm, however we endeavour to comply with guest's times whenever possible and early arrivals can usually be catered for. There are guest relaxation and luggage storage areas when accommodation is not ready on arrival.

CHECK-OUT

The check-out time is 10.00am, but we can sometimes extend this. We also have a day rate subject to availability. The pool and covered area adjacent to it (which has a shower, change room and toilet facilities - with complimentary towels), remains available to guests following check-out.

RESERVATIONS / DEPOSIT

These should be made as early as possible to secure preferred facilities. A deposit of AUD$250 is required to secure the reservation.

CANCELLATION POLICY

Deposit paid is forfeited if the booking is cancelled less than 8 days prior to the scheduled arrival date. Your deposit, less an administration fee of $50, will be refunded if you cancel 8 days or more prior to your scheduled date of arrival.

APARTMENT ACCOMMODATION

Vacation rental apartments are becoming an increasingly popular choice for travellers because of the additional space and facilities that can be had for much the same cost as hotel rooms and the opportunity to save on food costs by self catering. Grosvenor in Cairns two bedroom apartments offer an even greater saving opportunity for families or groups, and are ideal for two couples travelling together, because the tariff is invariably less than for two separate apartments, yet they provide ample privacy and the duplication of facilities in one of the bedrooms eg: bathroom, television and refrigerator.

When apartments are star rated, it applies to the premises, facilities and services commensurate with what is expected of apartments. Apartments are able to offer the additional benefits without corresponding additional cost by having much lower staff to guest ratios than hotels and resorts. This, by necessity, translates to less services, eg: room services, porterage etc, which is fine for more independent travellers, but may not suit all.

At Grosvenor in Cairns, however, a lower level of service does not mean a lower standard of service. Grosvenor guests, having made the decision to go with the trade-off realities of apartment accommodation, will find the friendly, personal helpful service yet another reason to justify their choice.

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